tag:blogger.com,1999:blog-5374243143246059140.comments2008-11-17T20:33:39.611-05:00Debbie Henthornhttp://www.blogger.com/profile/11877292940011747505noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-5374243143246059140.post-55874177963652226162008-11-17T17:33:00.000-05:002008-11-17T17:33:00.000-05:00The joys of customer service....Thomashttp://www.blogger.com/profile/02711760593168081474noreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-38481600900067944372008-10-16T14:58:00.000-04:002008-10-16T14:58:00.000-04:00Hi Debbie, I'm another Embarq employee who happened across your post. Glad your situation was corrected... apologies for the amount of time and inconvenience. I'll bet that CSR has already escalated to a supervisor... hope everything else goes smoothly!EmbarqSDnoreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-30223864600148754692008-10-16T14:46:00.000-04:002008-10-16T14:46:00.000-04:00Excellent. I'm here to help so don't hesistate to ever reach out to me. Hope you're having a good day.Embarq_Joeyhttp://www.blogger.com/profile/04485101343283746286noreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-85811438162064917762008-10-16T09:22:00.000-04:002008-10-16T09:22:00.000-04:00I would like to think the above is a genuine response from Embarq - less than 8 hours after I posted this rant.<BR/>Yes - the long distance was restored a few hours after my call to the CSR.Debbie Henthornhttp://www.blogger.com/profile/11877292940011747505noreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-11304774628313826882008-10-16T09:01:00.000-04:002008-10-16T09:01:00.000-04:00Debbie,<BR/><BR/>Did your long distance issue ever get fixed? I also wanted to let you know that I'm here to help you if you ever need it. Just send me an email at Embarq_Joey@embarq.com. I hope your move goes well!Embarq_Joeyhttp://www.blogger.com/profile/04485101343283746286noreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-33123925279850571362008-08-04T17:00:00.000-04:002008-08-04T17:00:00.000-04:00You need to come up to Michigan ... my wife and I know all the good places to eat!Dave, 'LunaPierCook'http://www.blogger.com/profile/03639208984906576356noreply@blogger.comtag:blogger.com,1999:blog-5374243143246059140.post-41692839101217190872008-07-31T23:18:00.000-04:002008-07-31T23:18:00.000-04:00Thanks for your candid review of Belterra. My wife and I are planning a visit out that way but know of no one who has been out that way. We used to frequent Caesar's in Elizabeth, IN but since they have changed to Horseshoes - their prices have gone up. So for now, we are trying to find other places to visit. I hope the service remains as you described when we go visit. =)Nikhttp://www.blogger.com/profile/17999180175652674102noreply@blogger.com